Contact
Privacy Policy

Privacy Policy

This Privacy Policy explains how Brezice Frames processes personal data in connection with its photography services, website use, and related client communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
GDPR

Regulation

GDPR Overview

Under the GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimization, limit access to authorized persons, and use appropriate safeguards for storage and transfer.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, for related processing carried out from Slovenia.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityInformation Commissioner of the Republic of Slovenia
This section summarizes GDPR-related information for EEA users.

GDPR-aware data handling

GDPR Rights

Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You may also raise concerns with the competent supervisory authority.

GDPR rights are available subject to the conditions and limits set by law.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, restriction of processing, or objection to certain processing activities. You may also ask for clarification about how your data is used and whether it is shared with service providers or other recipients.

Available rights may vary depending on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, please provide enough information to identify the relevant data and the nature of the request. We may need additional details before acting on a request, especially where the request concerns image delivery records, project files, or legally retained accounting information. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We keep personal data only for as long as it is needed for the relevant inquiry, project, accounting, legal, or operational purpose. Booking records, communication logs, and invoicing data may be retained for periods required by law or for the establishment, exercise, or defense of claims. When data is no longer needed, it is deleted or anonymized in a reasonable manner.

Retention depends on the purpose of processing and the need to meet legal or contractual duties.
Policy Updates

Policy Updates

The updated version will apply from the date stated in the revised policy. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate communication channels. We encourage users to review the policy periodically.

We may revise this policy when our processing practices or legal obligations change.

Contact Details

Email contact
[email protected]
Telephone
+386 31 226 796
Postal address
Cesta prvih borcev 24, 8250 Brezice
Privacy contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Contact Page

How We Use Data

We use personal data to respond to inquiries, assess project scope, prepare quotes and delivery plans, manage bookings, coordinate product receipt and return where applicable, produce and review images, deliver edited files, issue invoices, maintain records, support website functionality, and meet legal, accounting, and security obligations. We may also use limited data to manage private galleries, file naming, and written usage notes connected to a project.

Processing is tied to the client relationship and the operation of the website.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communication tools, file delivery, payment processing, accounting, and technical maintenance. Where a project requires it, limited data may also be shared with subcontracted professionals involved in the agreed workflow. These parties receive only the information needed for their role and are expected to use it under appropriate confidentiality and security obligations.

Recipients are selected only for operational support and are expected to handle data responsibly.

Legal Disclosure

We may disclose personal data when required to comply with law, a valid request from a public authority, or a court order. Disclosure may also occur where needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our systems and records.

Legal disclosure is limited to what is necessary and proportionate.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may process identification and contact details, inquiry content, booking and project details, product counts, shot lists, reference materials, delivery preferences, payment and invoicing records, communication history, and technical data such as device and usage information. Where relevant to the service, we also process image selection preferences, file naming references, and notes about intended business use of the delivered images.

We collect only the data needed to handle inquiries, bookings, delivery, and related administration.
02 · Sources

How We Collect Data

We receive personal data from contact forms, email, phone calls, planning calls, project briefings, proof gallery review, file delivery steps, and payment or invoicing interactions. We may also generate limited technical data automatically when the website is used, and we may record information that is necessary to manage the agreed photography project.

Most information is provided directly by the client during the booking and production process.
03 · Cookies

Cookie Types

Cookies may include strictly necessary cookies for site operation, functional cookies that remember preferences, and limited analytical cookies that help us understand how the website is used. If a private gallery or delivery feature is used, related session cookies may be required to maintain access and protect the content.

We use only standard cookie categories needed for operation, security, and basic analytics where enabled.
04 · Controls

Cookie Control

You may block or delete cookies through your browser settings. If you do so, some parts of the website may not function as intended, especially features that depend on session handling, form submission, or gallery access. Where a cookie notice or preference tool is provided, your selection will apply to the categories described there.

Cookie preferences can be managed through browser settings and, where available, site controls.